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Offering a strong online experience for card holders is essential. Benchmark your credit card website against those of key competitors to identify strengths, weaknesses and areas for improvement with our Credit Card Digital Audit. Our new Audit provides actionable advice to help clients create best-in-class online experiences.    

Using our proprietary Audit grading framework, we rate the card holder client site and all selected competitors across over 150+ individual attributes spanning seven core categories including:
  • Account information
  • Website design and usability
  • Payments
  • Rewards
  • Account servicing
  • Prospect experience
  • Mobile
Audit deliverables include:
  • Full audit report
    • Offers state of the industry commentary
    • Identifies areas of weakness and opportunity
    • Provides recommendations tailored for your organization
    • Illustrates best practices and recommendations through competitor screenshots
    • Distributes grades for all firms through a detailed matrix
  • Credit card customer survey data
  • In-person or remote presentation of results and recommendations with supporting executive slide deck
  • Access to Audit software for 12 months to create custom reports


I’d like more information on the Credit Card Digital Audit

Build an exceptional digital journey for your card holders 

       For a demonstration of the Credit Card           Digital Audit, contact Aaron Granuel at

      For media inquiries please contact us at